Remote safety

1. We only connect after you open a ticket and agree in writing.
2. You install a well-known tool (AnyDesk, TeamViewer or Chrome Remote Desktop) and give us the code yourself.
3. You watch the whole session and can end it at any moment.
4. We never ask for bank details, card numbers or passwords. If a password is needed, you type it yourself.
5. After the session we write a summary of what we changed in your ticket.
6. QaderFn never calls people out of the blue. If someone calls saying they are us, hang up.